Shipping policy

Shipping Policy

Thank you for shopping with AVYRO. We work with trusted third-party suppliers and fulfillment partners to deliver your order as efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days.

During high-volume periods, holidays, product launches, or promotional events, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Shipping Times

Estimated delivery times may vary depending on the destination, product, supplier, and shipping carrier.

Typical estimated delivery times are:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • United Kingdom: 7–15 business days

  • Australia: 7–15 business days

  • Other international destinations: 7–20 business days

These timeframes are estimates only and do not include order processing time.

Delivery may occasionally take longer due to customs, carrier delays, weather, high shipping volumes, or other circumstances outside our control.

Shipping Costs

Shipping costs are displayed at checkout before payment is completed.

From time to time, we may offer free shipping promotions or free shipping above a certain order value.

Any applicable shipping charges will be clearly shown during checkout.

Order Tracking

When tracking is available, you will receive a tracking number by email after your order ships.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

If tracking has not updated for several days, please contact our support team.

Multiple Packages

Because some products may be fulfilled by different suppliers or fulfillment centers, items from the same order may arrive in separate packages.

You will not be charged additional shipping fees if your order is divided into multiple shipments unless otherwise stated at checkout.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

Please review your address carefully before submitting your order.

If you notice an error, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

If an order is returned or lost because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

Lost Packages

If tracking indicates that your package has been lost in transit, please contact us and we will investigate with the shipping carrier or fulfillment partner.

Depending on the circumstances, we may offer a replacement or refund.

Packages Marked as Delivered

If your tracking shows that the package has been delivered but you cannot locate it, please:

  • Check around the delivery location

  • Ask household members or neighbors

  • Check with your local carrier

  • Allow up to 24–48 hours, as some carriers may mark packages as delivered shortly before final delivery

If the package is still missing, contact us and we will review the situation.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and include:

  • Your order number

  • Clear photos or videos of the damaged item

  • Photos of the packaging when possible

We will review the issue and determine the appropriate replacement or refund.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these fees are the responsibility of the customer.

AVYRO is not responsible for delays caused by customs processing.

Shipping Restrictions

Some products may not be available for delivery to certain countries, regions, or addresses due to carrier, supplier, legal, or logistical restrictions.

If we are unable to fulfill your order, we will contact you and issue an appropriate refund.

Delays

Although we aim to deliver orders within the estimated timeframe, shipping dates are not guaranteed.

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Carrier disruptions

  • Severe weather

  • Customs delays

  • Natural disasters

  • Strikes

  • High seasonal demand

  • Supplier or fulfillment disruptions

We will assist you whenever possible if a shipment is significantly delayed.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has entered processing, production, or shipment, changes or cancellations may no longer be possible.

Please review our Return & Refund Policy for additional information.

Contact Us

For shipping questions, please contact:

Email: supportcloriztech@gmail.com